Privacy Policy

Introduction

At Pan Brasil Trading, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping address.
Business Information: Company name, tax ID, trade documents, RFQs (Requests for Quote), and order details.
Payment Information: Bank details, escrow/payment confirmations (processed securely via licensed partners).
Website Data: IP address, browser type, cookies, and usage patterns to improve user experience.

How We Use Your Information

Your information may be used for the following purposes:

To provide and manage sourcing, brokerage, escrow, and logistics services.
To verify identities and comply with KYC/AML regulations.
To process and safeguard payments.
To communicate regarding quotes, orders, and support.
To improve website performance and customer experience.

Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

Suppliers and logistics partners (to fulfill your order).
Licensed payment/escrow providers (for secure transactions).
Inspection and compliance agencies (e.g., SGS, Bureau Veritas).
Government and regulatory authorities (if required by law).

Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser, but some features of the website may not function properly.

Data Security

We use encryption and secure servers to protect personal data.
Payment details are never stored on our servers; they are processed by authorized partners.
Access to sensitive data is restricted to authorized staff only.